Privacy Policy

This Privacy Policy explains how SHARH ("SHARH", "we", "us", or "our") collects and processes personal data when you use sharh.ae and the services available through it.

SHARH operates a UAE business marketplace with seller accounts, self-service listings, broker-supported sale workflows, buyer access controls, and a partner portal. For privacy questions or requests, contact diana@sogdians.co.

We process personal data in accordance with applicable UAE data-protection requirements, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data where it applies.

Account and contact information: name, email address, phone number, authentication details, company or firm information, and information needed to operate seller, buyer, partner, or administrative workflows.

Seller and listing information: business details, asking price, financial and operating information, listing content, supporting documents, revisions, publication status, and communications connected with a sale process.

Buyer and confidentiality information: identity details you submit, NDA acceptance records, access requests, approvals, and activity related to protected listing information.

Payment-related information: subscription or engagement identifiers, plan, payment status, invoice or transaction references, and billing events needed to operate or reconcile paid services. Card details are processed by the payment provider and are not stored by SHARH as full card numbers.

Technical and security information: IP address, browser and device information, request identifiers, security and rate-limit events, and similar operational data needed to protect and run the service.

Analytics and advertising measurement information: if you allow analytics and ads, Meta Pixel may collect page views, campaign or click identifiers, and browser/device information used to attribute and measure advertising performance, and we may also collect navigation events, approximate device or viewport information, and similar usage data used to understand product performance.

To provide the service you request, including seller account access, listing intake and review, marketplace publication, buyer access workflows, partner features, payment and subscription administration, and broker-supported operations.

To communicate with you about an enquiry, listing, account, payment, access request, or supported transaction, including through email, phone, or WhatsApp where those channels are used in the relevant workflow.

To operate security controls, prevent abuse and fraud, investigate incidents, maintain audit records, and comply with legal or regulatory obligations.

To measure advertising attribution and conversion performance through Meta Pixel and server-side purchase events, and, where you allow optional analytics, to understand how the website is used and improve navigation and content.

We use service providers only where needed to operate SHARH. Depending on the workflow, these may include cloud database and hosting providers, deployment infrastructure, Stripe for payment processing, Cloudflare Turnstile for abuse protection, WhatsApp or Meta services for messaging, Google services used by operational workflows, and AI providers used for permitted platform operations.

Meta Pixel (advertising measurement), Google Analytics, and SHARH product analytics are loaded only after you choose to allow analytics and ads through SHARH's privacy controls. Completed purchases may be reported to Meta from our servers for purchase attribution, as described above.

Some providers may process data outside the UAE. Where required, we take reasonable steps to use appropriate contractual or legal safeguards for international transfers.

We do not sell your personal data to advertisers.

Public marketplace pages display only information approved for public presentation through the applicable listing workflow.

Where a listing contains protected information, access may require buyer identification, acceptance of the current NDA, review by SHARH, and an active access grant. Access decisions and confidentiality records may be retained to administer and enforce those controls.

SHARH uses essential browser storage and similar technologies where needed for core functions such as authentication, security, session continuity, and your privacy preference.

Meta Pixel, SHARH's first-party analytics, and Google Analytics are optional and are not loaded unless you choose "Allow analytics and ads" in the privacy notice. Choosing "Essential only" does not prevent you from browsing listings or using the main service flows.

You can reopen the privacy choice at any time using "Cookie settings" in the site footer. If you switch off analytics and ads, SHARH clears the analytics and advertising identifiers it controls and reloads the page so those scripts are no longer active for subsequent use.

We retain personal data only for as long as reasonably needed for the service, security, accounting, transaction administration, dispute handling, or legal obligations that apply to it.

Retention can differ by data type. Account and listing records may be kept while an account or commercial relationship is active and for a reasonable period afterwards; payment and audit records may need to be kept longer where required for accounting, fraud prevention, or legal compliance. Data that is no longer needed is deleted, anonymised, or otherwise made inaccessible in line with the applicable process.

Subject to applicable law, you may have rights to access personal data, request correction or deletion, object to or restrict certain processing, withdraw consent, and request a portable copy of eligible data.

To exercise a privacy right, contact diana@sogdians.co. We may need to verify your identity before acting on a request. You may also have the right to raise a complaint with the competent UAE data-protection authority.

We use technical and organisational controls designed to protect data, including access controls, rate limiting, signed or authenticated workflows where appropriate, and restricted administrative access. No internet service can guarantee absolute security.

We may update this Privacy Policy as SHARH's services or legal obligations change. The "Last updated" date identifies the current published version. Material changes may also be communicated through the site or directly where appropriate.

For questions about this Privacy Policy or how SHARH handles personal data, contact diana@sogdians.co.