Terms of Service

These Terms of Service ("Terms") govern your access to and use of sharh.ae and the services provided through it (the "Platform"). By using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

The Platform is operated by SHARH, a UAE business marketplace and business-brokerage service based in Dubai, United Arab Emirates ("SHARH", "we", "us").

SHARH provides a marketplace for businesses offered for sale, seller account and listing tools, buyer access and confidentiality workflows, partner features, and an optional broker-supported seller process.

SHARH may facilitate introductions, information exchange, and transaction support, but a marketplace listing, access approval, introduction, or paid service does not guarantee a buyer, offer, valuation, financing outcome, or completed transaction.

A seller may use the service mode offered for an individual listing. A service mode belongs to that listing and does not automatically apply to other listings owned by the same seller.

Self-service listings are seller-managed. The seller completes the listing, selects a per-listing subscription, and manages buyer communication through the self-service path. Publication remains subject to SHARH's review and publication requirements even if payment succeeds.

Broker-supported listings are handled through a SHARH manager. The website can describe the current commercial terms, but onboarding, agreement acceptance, payment handling, and the supported sale process are completed through the manager-led workflow. Any signed broker agreement controls if it conflicts with a general website summary.

Each self-service listing requires its own subscription entitlement. The current plans shown on the Sell a Business page are AED 200 every 1 month, AED 300 every 3 months, and AED 500 every 6 months, unless a different price is clearly shown and accepted before purchase.

Self-service subscriptions are recurring. When payments are enabled, checkout and billing are processed by Stripe. A successful redirect from checkout is not by itself proof of payment; SHARH relies on verified payment records before treating a subscription as active.

A seller can manage the subscription associated with the relevant listing through the available seller billing controls. Cancellation is intended to take effect at the end of the current paid period unless a different rule is expressly shown for that purchase. Ending or losing the required subscription can affect that self-service listing's eligibility to remain publicly published.

Payment does not guarantee publication or a sale. Refunds, credits, or billing corrections, where applicable, are handled according to mandatory law, the terms presented for the specific purchase, and any written agreement that applies. Contact SHARH promptly if you believe a payment was duplicated, incorrectly attributed, or otherwise processed in error.

The standard upfront fee for the broker-supported service is AED 5,000. The September 2026 launch offer temporarily reduces that upfront fee by 80% to AED 1,000 for engagements started through 31st Oct. 2026. The success fee is 2–5% and is confirmed in the applicable listing-specific agreement. These timed launch terms do not replace that agreement and must not be treated as permanent pricing.

The manager-led agreement governs the scope of services, payment timing, success-fee attribution, termination, and any other listing-specific commercial terms. The broker-supported path is separate from the self-service subscription and does not become a self-service subscription merely because the same seller has another listing.

Sellers are responsible for providing information they are authorised to share and for keeping submitted information accurate and lawful. SHARH may request clarification, supporting information, or changes before publication and may decline, unpublish, or restrict content that does not meet the applicable requirements.

Public marketplace information is informational and may be based on seller-supplied data. Buyers should independently verify material information before making a transaction decision.

Some listing information is public and some may be protected. Where protected information is offered, a buyer may need to provide identification, accept the current non-disclosure agreement, submit an access request, and receive approval before access is granted.

A buyer who accepts an NDA or receives protected information must comply with the confidentiality obligations shown in that workflow and use the information only for the permitted evaluation purpose. Access can be suspended, declined, expire, or be revoked where the applicable conditions are not met.

You must provide accurate account information and keep credentials and access links secure. You are responsible for activity carried out through your account except where applicable law provides otherwise.

You must not attempt to bypass access controls, impersonate another person, interfere with payment attribution, exploit rate limits or security controls, or obtain protected listing information without authorisation.

Partner access is subject to approval and may also be governed by a separate partner agreement, referral terms, commission terms, or conduct requirements. SHARH may suspend or remove partner access where those requirements or these Terms are breached.

You must not submit unlawful, fraudulent, knowingly misleading, or infringing content; scrape or reverse-engineer protected parts of the Platform; disrupt the service; misuse another user's confidential information; or use SHARH for an unlawful purpose.

We may restrict or terminate access where reasonably necessary to protect users, confidential information, payment integrity, the Platform, or legal compliance.

The Platform, its software, branding, and SHARH-created content are owned by SHARH or its licensors and are protected by applicable law. You retain rights in content you submit, while granting SHARH the permissions reasonably needed to host, review, publish, display, and process that content for the requested service.

The Platform relies on third-party services for functions such as hosting, payments, messaging, anti-abuse protection, and other infrastructure. Those providers may have their own terms and privacy notices. SHARH is not responsible for third-party services outside SHARH's reasonable control.

The Platform is provided on an "as is" and "as available" basis to the extent permitted by law. SHARH does not warrant that every listing is complete, every buyer or seller will proceed, or every service will be uninterrupted or error-free.

To the fullest extent permitted by applicable law, SHARH is not liable for indirect or consequential loss arising solely from reliance on marketplace information, another user's conduct, or a transaction that does not complete. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, unless a mandatory law or a separate written agreement requires a different forum. Subject to such requirements, disputes relating to these Terms are submitted to the competent courts of Dubai.

We may update these Terms as the Platform or commercial model changes. The "Last updated" date identifies the current published version. A new purchase or agreement will be governed by the terms presented or agreed for that transaction together with any mandatory law that applies.

For questions about these Terms, billing, or the SHARH service, contact diana@sogdians.co.